Warranty Policy
All parts sold by OWAK Auto Spares are brand new and sourced from reputable suppliers.
Warranty Coverage
- Parts carry a 3-month warranty against manufacturing defects from the date of purchase.
- Warranty is void if the part is incorrectly installed or used on a vehicle outside the specified fitment.
- Warranty does not cover normal wear and tear or damage caused by incorrect installation.
How to Claim
- Contact us within the warranty period with your order number.
- Provide a description and photos of the defect.
- We will assess the claim and arrange a replacement or refund accordingly.
Exclusions
The warranty does not apply to parts fitted to vehicles outside the specified year or model range, or to parts that have been modified after purchase.
Contact Us
To initiate a warranty claim, please reach out via WhatsApp or email with your order details. We are committed to resolving all valid claims promptly.